What are the tariffs?
All current tariffs can be found at this link.
1. Hourly plan
You can purchase 1 hour or package of 3, 5, 8, 10, 20, 30, 50 and 100 hours as before. The price of 1 hour starts at 80 rubles and decreases with the number of hours in the package. In the largest packages an hour in maximum quality costs less than 60 rubles.
Games on hourly plans run only on servers with maximum performance.
2. Unlimited monthly plan for VK Play games
The price is 999 rubles for 30 days. This plan includes only games from VK Play launcher.
You can see the full list of available games at this link. Other games can't be launched on this plan.
3. Unlimited monthly rate with a restriction of 60 hours per month
The price is 1999 rubles for 30 days. Provides access to the entire catalog of games. There is a restriction on playing in the daytime - 60 hours per month (with the option to buy additional time at a rate of 60 rubles/hour). But at night from 00:00 to 08:00 (Moscow time) a playing time is not limited, i.e. hours are not counted. Games are run on servers with maximum performance. Graphics quality up to 4K and 120 FPS, RTX support.
4. Unlimited tariff without restrictions
The price is 3,599 rubles for 30 days. Provides access to a full catalog of games, which run on servers with maximum performance and graphics quality up to 4K and 120 FPS with RTX support. There is no time limit.
What will happen to the old Ultra and Medium tariffs? What about current plans' users?
The old plans are closed for use from October 19. If you have any of the old rates, NOTHING CHANGES for you. You will still join medium-performance game servers on the Medium plan, and you will still join the highest-performance game servers on the Ultra plan. Then you can renew your plan for as long as you want, on the same terms and conditions, and at the same prices as before. However, if you don't renew, you won't be able to renew on the same terms.
Is it possible to get archived Medium and Ultra tariffs?
No. But users who have subscribed to any Medium or Ultra plan before October 19 can use it indefinitely. Assuming that the tariff will be paid monthly under the terms of automatic renewal. You can check the automatic renewal of the tariff in your personal account
FAQ:
Q: What do I do if my Medium or Ultra plan didn't renew automatically?
A: You have 72 hours to renew manually, see details in this article. If you still have questions, please submit a request using this unformation
Q: I bought my tariff at a discount, will the renewal be at the discounted price?
A: No, the discount is given only for the first purchase of the tariff, it will be renewed at full price.
Q: What happens if I switch from a monthly plan to an hourly plan?
A: If you switch, the monthly rate will be cancelled and the hourly rate will become active.
Q: What happens if I switch from an hourly plan to a monthly plan?
A: The monthly tariff will become active, and time from the hourly tariff will be available after the expiration of the monthly tariff..
Q: How do I keep my old tariff?
А: The archive tariff can be saved under the condition of auto-renewal. You should have the card linked to your personal account and the auto-renewal function enabled.
Q: My auto-renewal didn't work. How long does it take to withdraw the money and how many attempts to do so?
А:Money written off 1 hour before the end of the subscription, during the night (from 23:00 to 07:00 MSK) money do not write off, but you can do it yourself, here we explain how. The maximum number of attempts to write-off is 7, on the day of writing-off and 2 attempts (at 10:00 and 20:00 MSK) for three days.
Q: I switched to a paid plan, but I can't go back to the "Basic" plan
А: The "Basic" tariff is intended for introduction to the cloud and is accessible only until you switch to a paid plan for the first time.
Q: If I buy more than one hourly rates, does the time add up?
А: Yes, if you buy several hourly rates (even different ones), their time will be summed up and shown in your personal account.
Q: I got a promo code before the 19th of October. Will it activate?
A: Yes, if this code includes a tariff, it will work without change and you will get one of the old tariffs. If it's a discount code, the discount will apply to any long tariff.
Q: I have a VK combo. What kinds of tariffs can I get a discount on?
А: A 10% discount will be available on any monthly tariff 24 hours after activation.
Q. I ran out of my limit on the Comfort plan (60 hours per month). How can I continue playing?
А: To continue the game you can use the overlimit time (60 minutes for 60 rubles).
You can buy it from your personal account or during the game at the end of the main limit. You can buy it as many times as you want, but only as long as the primary plan is active.
Q. What is the expiration date of my hourly rate?
A: On our platform, the validity period of an hourly rate is 1 year from the date of purchase.
After one year, the remaining time on the tariff will burn off.