VK Play Cloud

Known issues in games

Games that do not start in the cloud:

 

The Finals;
Valorant;
League of Legends;;
Spectre Divide;
EA Sports FC 25;
Battlefield 1/Battlefield V/Battlefield 2042;
SCP: Secret Laboratory;

Games with ACE anticheat

Dungeonborne;
Tarisland;
Arena Breakout: Infinite;
SUPERVIVE;
Delta Force.

All of the above games have built-in anti-cheat that prevents them from running on virtual machines, i.e. in the cloud.

Our developers are looking for a way to solve problems with launching games from this list, but the solution deadline is still unknown, as we need significant changes in our service architecture to launch these games.

Launching Escape from Tarkov error in the “Virtual PC”

It will not be possible to launch the EFT game in “Virtual PC”. The thing is that the “Virtual PC” project has a different architecture, which is incompatible with this game.

To run the game we recommend using “All Launchers”, there the game is already pre-installed, optimized and fully prepared for launch!

Hardware/ip-address ban on RAGE:MP server

Most server administrators block not a specific account, but the IP address of the player who has violated the rules. 
Thus, access is blocked for all of our users who fall under this IP address. 

There are two possible ways to solve this problem:

  • contact server support, ask to remove the block and add you to the “whitelist”;
  • or restart the game session to try to access another cloud server.

No progress saving in Project Zomboid and Magicka games

The point is that these games use an extremely unoptimized save system: there are a lot of files created (up to several thousand) which takes up a lot of storage space.

Unfortunately, the architecture of our platform cannot provide fast interaction with such abnormal amounts of in-game data at the current stage.

As a result, we decided to remove the possibility of backing them up on our servers.

 


 

The game is different, why does the error appear?

In most cases, the appearance of this error indicates that something happened to the server itself and the game crashed.

What to do:

  • Restart the equipment, using which you connect to the internet (computer, gadget, TV, router)
  • Wait 5-10 minutes and restart the game

If it did not help:

Send us the information at this link, attach:

  • Name of the game
  • Did the game work before or did the problem appear the first time you ran it?
  • At what stage does the error appear